One of the salesmen, Bill, told us that he would get it fixed and we could come test drive it the next day and purchase the car if it checked out. So we went to the bank, took out a loan for the vechicle and called them back and they told us they sold it to one of their mechanics' mother after saying they were fixing it for us to purchase.
One of the worst experiences in car sales at this used car lot.
Communication skills are key to being success in a business and it's just not here. Save your time by purchasing a vechicle from somewhere else.
I called for a tire n rim for my car and they lost business the guy talked to me like I was stupid I'm so mad the customer service is junk and also they give me wrong parts evertime
Tried being helpful. A bit on the expensive side
This place is a joke, they put them selves first over there customers. I am also very upset that a family member of an employee seems to have precedent over customers. They have very poor communication skills and wasted my time and gas.
Here's what happened. I called to test drive a white Ford Escape that was for sale. After test driving the car, we realized that it was making a noise.
The used parts I have purchased from them have been good replacements and saved me money
Awesome prices on used parts, the staff were really friendly. They let me browse around their yard and pick parts of vehicles, even assisted me, let me use a jump pack. We had a hiccup with a part I bought and they went to work right away to fix the problem. I'm very satisfied.
Superior Auto Parts is a US Car Dealer based in Negaunee, Michigan. Superior Auto Parts is located at 209 US-41, Negaunee, MI 49866, USA.
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